Calling 9-1-1 from your Wireless/Cellular Telephone

9-1-1 should be called from a wireless/cellular telephone in life threatening emergencies only...

Life Threatening Emergencies are:

Medical Emergencies such as:

• Heart Attack/Stroke
• Severe Bleeding
• Breathing Difficulties

Crimes in Progress such as:

• Robbery / Burglary / Hold Ups
• Crimes Involving Weapons
• Violent Crimes

Fire Emergencies

All other law enforcement, fire and medical related calls should be directed to your local public safety departments 10 digit phone number.

Know your wireless / cellular telephone features:

• Know the wireless / cellular telephone number you are calling from
• Know your keypad
  • Lock Feature
  • Auto Dial Feature
• Utilize memory features to program public safety department phone numbers.
• Maintain awareness of your surroundings so you are able to give authorities an accurate description.

Know your location:

• Community / County you are calling from
• Mile marker numbers
• Street Names / Addresses / Intersections
• Landmarks

Be prepared to report:

• Exact location of the emergency
• Type of emergency
• Your name
• Telephone Number you are calling from
• Stay Calm and never hang up until instructed to do so.
• Be prepared to answer additional questions.
• Listen for further instructions.

When calling from a location (such as your home or office) always use the telephone installed for the premise and not a wireless / cellular telephone.