Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
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The City of Twinsburg now offers you the convenience of accessing your Sewer bill account and paying your monthly bill online! To pay online go to MyTwinsburg.com/Billing.
• Pay your bills your way - where, when and how you want
• Go paperless - receive bills, reminders and receipts via email
• Pay by phone even when the office is closed - use our automated system
• Schedule a payment on the due date or beforeYou may also make a payment by phone or you can check your account balance 24/7 with our automated phone service. Call (855) 939-1480
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Visit the Staff Directory to find all department and staff contact information.
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Use the FAQs module to easily find answers to the questions you ask the most.
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Public records requests could be made through the Clerks Office by one of the following methods.
By completing and submitting the request from the Public Records Request Portal
By calling the Clerk's Office, 330-963-6288
By faxing requests for the public record to the Clerks Office, 330-963-6251
By email, publicrecords@twinsburg.oh.us
By hand-delivering or mailing it to:
Clerk's Office
City of Twinsburg, City Hall
10075 Ravenna Road
Twinsburg, OH 44087